As part of the City of Lacey’s response to the COVID-19 emergency, all Lacey Parks and Recreation facility reservations and class/programs/trips/events are cancelled through May 3, 2020. We will continue to monitor new information as it is available, and this may require additional cancellations moving forward, please check back for updates.

You are a valued customer to us, and we recognize the impacts this may have on your operations. All activities and rentals cancelled in this date range will be refunded to your customer account and we appreciate your patience as we process the large volume of  refunds.  








RECREATION PROGRAMS

Browse or Register for a Class or Program

  

Lacey’s Parks and Recreation Department is pleased to announce a new software system that will provide greater flexibility and access to your household account, program registration, facility calendars, and reservations. We are now transitioning to the new recreation software! 


Your Part:
Even if you've had an account with us, you will need to set-up a NEW household account. Existing accounts will not be transferred over. To set-up your new account, please follow this link for step-by-step instructions.  Our new software system will begin November 2019, so you will want to have your new household account set up and ready to go! Questions or need help setting up your new household account? We are happy to assist! Please call our office Monday- Friday, 8am to 5pm at (360) 491-0857.


 

2020 Spring Quarter Registration
2020 Spring Registration will open at 6:00am, Wednesday, March 4, online, by phone and in our office at Lacey City Hall!   "REGISTER NOW" program registration will open at 8am, Tuesday, February 18. 

         

If you do not have a computer but would like to take advantage of online registration, you may use one of our lobby kiosk computers at Lacey City Hall during regular business hours.

 

Online Registration   


2020 Spring Brochure 



Other Opportunities to Register
Online registration will be available up until the day a class begins or until it fills. In-person and phone-in registration will be available during regular business hours, Monday-Friday, 8:00 a.m. to 5:00 p.m.  We accept cash, check, Visa and MasterCard.

 

FREQUENT QUESTIONS ABOUT REGISTRATION

When may I register for programs?


Registration opens on a quarterly basis in December, March, May, and September.

What forms of payment are accepted?  


Full payment is due at the time of registration

  • Online or Phone: Visa or Mastercard
  • In-person: cash, check, VISA or Mastercard

What if the class I want is full?


Don’t be discouraged! We make every effort to add classes to accommodate waitlists, so be sure you register for the waitlist at no fee. If we are able to add you to a class, we will call you to register and collect payment. 

May I register for other people?


You may register anyone on your household account. 

May I enroll a child that is almost the correct age for a class?


Many classes are designed for certain ages to ensure the best experience for all class participants. Online registration does not allow you to register if the child does not meet the age requirements, but if your child is within one month of the designated age by the first day of class, you may call to register for some programs.

What if I registered for the wrong class or need to cancel?


Program registrations, cancellations or change requests are not accepted via email. Please call our office at (360) 491-0857 during regular business hours for these transactions.  Transfers are made on a space available basis.

What if my class is canceled?


We may cancel a class if the minimum enrollment is not met, or due to instructor, facility, or weather-related issues. Registered participants will be notified of any changes/cancellations via email &/or telephone. Please check the City of Lacey website for updates.

What is your refund/cancellation policy?

Refund Policy

Program cancellation or change requests are not accepted via email. Please call our office for these transactions.

Unless otherwise noted, refunds, less costs incurred, will be given if notified:

2 business days prior to 1st class = 100%

Less than 2 business days prior to

First class = 75%

2nd class = 50%

3rd class = 0%

 

Trips and Tours Cancellations:

7 or more days prior to the trip: = 100% less any fees incurred.

Less than 7 days prior to trip = 0%

Trips go, rain or shine. No exceptions for sickness, personal emergencies, or no shows.

NOTE: You may substitute another person at any time before the day of the trip/tour without a penalty, must contact our office prior to trip to do so.

 

No refunds for events or programs meeting 3 times or less. No refunds for sport leagues or tournaments once the league or tournament draws have been made. Refunds will be issued in the form of the original method of payment. Cash will be refunded by check and is issued to the person listed as the primary guardian of the household account. Refunds for children linked to more than one household account will be issued to the primary guardian of the household account in which the class registration was originally processed.