RECREATION PROGRAMS

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COMING SOON! 2019 Fall Quarter Registration


2019 Fall Registration opens at 6:00 a.m., Wednesday, September 11, online, by phone, and in our office at Lacey City Hall (420 College St SE).

"REGISTER NOW" programs will open at 8am, Tuesday August 27.

 

After September 11, you may register online 24/7, by phone or in our office at Lacey City Hall, Monday - Friday, 8:00 a.m. to 5:00 p.m. Please call our office at (360) 491-0857 for your User Name and Password or to set up a new household account. Then, enjoy the convenience of online registration throughout the quarter with your Visa or MasterCard.  

        

If you do not have a computer but would like to take advantage of online registration, you may use one of our lobby kiosk computers at Lacey City Hall during regular business hours.

 

Online Registration   

If you do not already have a username and password

please call our office Monday through Friday, 8:00 a.m. to 5:00 p.m. at (360) 491-0857 


2019 Summer Brochure  
 


Other Opportunities to Register
Online registration will be available up until the day a class begins or until it fills. In-person and phone-in registration will be available during regular business hours, Monday-Friday, 8:00 a.m. to 5:00 p.m. You may register anyone on your household account. If you need to add names to your household, please call our office at (360)491-0857 during business hours, Monday-Friday, 8:00 a.m.-5:00 p.m.  We accept cash, check, Visa and MasterCard.

 

FREQUENT QUESTIONS ABOUT REGISTRATION

When may I register for programs?


Registration opens on a quarterly basis in December, March, May, and September.

What forms of payment are accepted?  


Full payment is due at the time of registration

  • Online or Phone: Visa or Mastercard
  • In-person: cash, check, VISA or Mastercard

What if the class I want is full?


Don’t be discouraged! We make every effort to add classes to accommodate waitlists, so be sure you register for the waitlist at no fee. If we are able to add you to a class, we will call you to register and collect payment. 

May I register for other people?


You may register anyone on your household account. If you need to add names to your household, please call our office at (360) 491-0857 during business hours, Monday-Friday, 8:00 a.m.-5:00 p.m.

May I enroll a child that is almost the correct age for a class?


Many classes are designed for certain ages to ensure the best experience for all class participants. Online registration does not allow you to register if the child does not meet the age requirements, but if your child is within one month of the designated age by the first day of class, you may call to register for some programs.

What if I registered for the wrong class or need to cancel?


Program registrations, cancellations or change requests are not accepted via email. Please call our office at (360) 491-0857 during regular business hours for these transactions.  Transfers are made on a space available basis.

What if my class is canceled?


We may cancel a class if the minimum enrollment is not met, or due to instructor, facility, or weather-related issues. Registered participants will be notified of any changes/cancellations via email &/or telephone. Please check the City of Lacey website for updates.

What is your refund/cancellation policy?

Refund Policy

Program cancellation or change requests are not accepted via email. Please call our office for these transactions.

Unless otherwise noted, refunds, less costs incurred, will be given if notified:

2 business days prior to 1st class = 100%

Less than 2 business days prior to

First class = 75%

2nd class = 50%

3rd class = 0%

 

Trips and Tours Cancellations:

7 or more days prior to the trip: = 100% less any fees incurred.

Less than 7 days prior to trip = 0%

Trips go, rain or shine. No exceptions for sickness, personal emergencies, or no shows.

NOTE: You may substitute another person at any time before the day of the trip/tour without a penalty, must contact our office prior to trip to do so.

 

No refunds for events or programs meeting 3 times or less. No refunds for sport leagues or tournaments once the league or tournament draws have been made. Refunds will be issued in the form of the original method of payment. Cash will be refunded by check and is issued to the person listed as the primary guardian of the household account. Refunds for children linked to more than one household account will be issued to the primary guardian of the household account in which the class registration was originally processed.