The Lacey Police Department wants to ensure the citizens of Lacey, the department is concerned with the service provided and is open to feedback to help improve the service we provide.

Compliments directed toward an individual or individuals are invited.  The same goes for complaints.

The department has a policy of taking all complaints made against an employee seriously and investigating complaints thoroughly.

Complaints can be made in person, third party, by phone, letter, or by the Internet. The Lacey Police Department takes the job of investigating complaints seriously and will not discourage anyone from filing a complaint. The complaint process is one way to ensure policies and procedures are being followed and adhered to. The Lacey Police Department wants all citizens to have the opportunity to voice their concerns regarding service or treatment.

If you wish to provide feedback either in the form of a compliment or as a complaint, with the Lacey Police Department, you are encouraged to do so.

Your feedback may be provided via:

                                                           telephone: 360 459-4333
                                                           email: supportservices@ci.lacey.wa.us

You may also provide your feedback using the following form, and can be delivered by mail:

                                                           Commander John Suessman
                                                           PO Box 3400
                                                           Lacey, WA 98509

Or in person:
420 College St. S.E.  Lacey (NEXT TO TIMBERLAND LIBRARY)