Citizen Requests

Citizen Request Form

The City of Lacey welcomes your feedback. If you have suggestions or comments on how we can better serve or inform you, let us know! Please include your contact information if you would like a response.

The “We Care!” form serves as a citizen access point to the City. When you complete a Citizen Request Form (below) and click "Submit" — your request will receive staff attention on the next regular business day.

Report issues such as:

  • Traffic (signage concerns, signals, congestion, etc.)
  • Streets and roads (sidewalk repair, potholes, street sweeping, etc.)
  • Public landscape (fallen trees, overgrowth, etc.)
  • General concerns (graffiti, services, etc.)
  • General suggestions or comments
Submit


To Report an Emergency
For a life-threatening emergency, please call 9-1-1 immediately.

For a public works after-hours emergency, call:  
(360) 491-5644 or

(360) 704-2740                                        

 
TO Request Documents or Information

Requests for public information should be submitted in writing to the City Clerk's Office. To learn more, browse to Public Records Request, download a Public Records Request Form , or submit an Online Public Records Request »


Security

Forms available on this website are not encrypted during transmission. Please do not send private information such as a social security number or account numbers through online forms at this time.


Disclosure of Information

As a public agency, the City of Lacey is governed by public records laws. Any information received through use of our website via email or online forms is subject to disclosure. Please contact the City Clerk for more information at cityclerk@ci.lacey.wa.us or (360) 438-2625.